Communication skills for enhanced Leadership
Suunil Kini conducted a session for the IT Heads of a Public Sector Bank at the Bankers Training College. This was the 10th session with the College. The participants were scale 2 officers heading the IT department in Central Office, various zonal offices and regional offices.
The session was titled “Communication skills for enhanced Leadership”, and included the importance of communication with emphasis on listening skills & empathy to get a team functioning at its fullest potential. The difference between Efficient Communication and Effective Communication was also discussed with a role play. Tips were shared on various Leadership styles and the basic approach to it. The session ended with a quote viz. “Speak in such a way that others love to listen to you. Listen in such a way that others love to speak with you:. Here are a few visuals.